Innovation, by its nature, does not always fit within existing structures. Although we’ve been careful to ensure the protections offered to our member community comply with legal frameworks around the country, we learned in conversations with the NY Department of Financial Services that it believes there is noncompliance with certain unique aspects of NY insurance law.
We are actively working with the Department to address these concerns. While we’re cooperating with the Department on these changes, we will be suspending activities that it considers non-compliant.
Effective Thursday May 16, and until further notice, renters will no longer be able to make reservations for New York vehicles. Likewise, owner vehicles listed in New York will no longer be available. Trips already in progress in NY will not be affected by this change.
We remain committed to the democratization of car sharing, and our mission to make a RelayRides vehicle available within a ten-minute walk of 100mm Americans by the year 2015.
Andre Haddad, CEO RelayRides